FAQs
If you’re searching for marketing communications professionals, you probably have dozens of questions swirling through your head. Our clients appreciate us because we get to the point…
As a "new" firm, do you have the experience to handle our work?
The Phillips & Marek name may only be a couple years old, but we are definitely not new. In fact, most of us began working together about 20 years ago when AndersonPhillips Communications launched in Houston after winning a PR contract for Shell Oil. Our experience sets us apart, with all team members having worked in the marketing/PR industry for 25+ years. And when there’s a skillset that we don’t have among the core team, we have established alliances with top professionals so the process will remain seamless on your end. It’s also worth noting that our team has had the opportunity to work in a number of industries on both the agency and client sides of the business. There’s just not much we haven’t seen or done in our line of work.
Who will actually work on my account?
Most agencies will send in the “big guns” to win your business, never to be seen again after the contract is signed. Not at Phillips & Marek. While we understand that everyone has to start somewhere, we’ve made the strategic decision to only allow senior-level professionals to work on the account teams. In fact, you’ll work with people who fit your needs, not those who need a place to fit.
How are Phillips & Marek’s services priced?
Our pricing model is dependent upon our clients’ preferences. Some prefer to hire us on an hourly basis, some want to pay by the project and others find a monthly fee to be most efficient. When it makes sense, the fee-based structure is most economical because it allows us to allocate dedicated resources to your account and offer a more competitive rate than if we were working by the hour.
What happens when the scope of work changes on a project?
We are flexible and can easily adapt to changes. However, when a change in the scope of work affects the price (i.e., extra pages in a brochure, additional ad for a campaign, redesign of artwork, etc.), we will always inform you and seek approval in writing before proceeding. You can rest assured that there will never be a surprise on the bill.
Why should we hire Phillips & Marek rather than a traditional “CYA” firm?
There may be times when the safe choice is a firm that has been around for 50+ years. After all, “tried-and-true” and “CYA” often go hand-in-hand. But if you’re more interested in chemistry, service and results, give us a serious look. If you’re not convinced, allow us the opportunity to earn your trust with a small project before moving on to larger ones.
How do I get started?
You can simply give us a call or complete the “Let’s Talk” request form below. We’re good listeners, so we’ll start by learning all about your challenges and goals before developing a plan to help your company succeed. And best of all, we’ll have lots of fun working together because we truly love what we do…and it will show!